We called at 10PM the night prior to make a reservation, none could be made until the following morning at 10AM. (despite what their phone messages state.) She mentioned the online booking but told us to follow up with a phone call the next morning. We attempted to confirm at 10AM but only got was an answering machine. An hour later, again no live person to talk to regarding reservation confirmation. A 4th call two hours later no one was yet available in reservations. This time I had to tell them either we recieved confirmation or we would be forced to go elswhere. This time they found someone. I also specifically confirmed the exact room layout and I didn't want to run into one not being available upon our arrival, she stated there would be no problems. Upon arrival, we where given our room cards and of course it was the wrong room. After going back down to the desk she stated that we had reserved the room but staff hadn't blocked the room on the computer. After a bit of fanfare and explanation of how hard it was to even make the reservation they did attempt to accomdate me by upgrading to another room that had a Spa (After trying to convince me to take another room with a slightly more limited view then my original reservation). They then offered to show me one of the other rooms for future reference after we check out our upgraded room. After doing so, we called back down to check out the other room and they stated no room was available to show us.

Misc. cons: Heavy dust buildup on bathroom shower door holders, really yellow water (hard water I'm guessing), broken hot tub switch (the only difference in my upgraded room from a corner room), dead batteries in the chic bathroom scale, small rooms overall, Very poor staffing of the front desk.

The positives: Very comfortable beds, nice plasma TV in the main room and bathroom, nice decor, Good View of the city, nice location to light rail.

I've been to far more organized 4 star hotels in Minneapolis.

We go for weekend retreats/rehabs here, usually after getting so bombed downtown that we don't want to risk driving home. It is a solid hotel, past trendy, with a transient yet appropriate staff. The service is slow in the restaurant but the environment makes you decide to just chill, (breakfast is one of the best meals here). Guests who stay here seem to be either getting married, fresh from convention, working on their East coast quirkiness or are performing next door at the Target Center. Fries are excellent. The dance club downstairs feels like a real big city place. Whomever did the design work built to last and it shows. It is a great asset to Minneapolis.

Located across from the Target Center ; where the Timberwolves play(a minus in my opinion but tolerable). It is a bit off the beaten path for tourist that wish to shop and eat at fine restaurants but is VERY near some of the night clubs and local hangouts. The hotel is VERY modern and VERY well staffed and maintained!!! The rooms feature plasma and/or lcd flat panel TV's. The bedding is luxurious. The toiletries are top of the line. Everything is very modern but still inviting! You will not be disappointed! The staff is quick to get the door and help you out with whatever your needs are. I didn't visit the bar or restaurant but they looked very nice. See my recommendations on places to visit and eat at.

We went here for our anniversary, and got the breakfast in bed package. The room was smaller than the pictures online suggested, but the bed was the most comfortable one I have ever slept in, and the location of the hotel is top. We walked to dinner, walked to clubs that night, and walked back! The 5 head shower was amazing, and the television in the bathroom a fun plus.
The breakfast package includes $30 credit for room service, plus a late 3pm checkout. Totally worth it after going out all night. The breakfast was excellent, filling, and included all drinks (coffee, tea, juice). The leisurely check out was great. We were treated wonderfully, and had a great time.

This is a classy upscale place to stay when in Mpls. I've stayed there three times. Twice as Le Meriden and then renamed Graves 601. The service is wonderful. They have valet parking at the door so no worries about something happening to your car in the Downtown area. The rooms are so comfy and really nice for a special occasion or event. I love the bedding and bath robes. The used to have Hermes bath products but have switched to Aveda, which is a bit of a bummer. Very quiet, no children, no pool--who needs one. They have flat-screen Tv's, modern bathrooms, and the whole nine-yards.